Accessibility statement
As a public energy company serving the Netherlands, EBN is legally required to ensure that its website complies with the Dutch Government Digital Accessibility Decree (Besluit digitale toegankelijkheid overheid). Through our accessibility statement, we publicly account for the accessibility of our website and the steps we are taking to improve it. This statement is currently only available in Dutch.
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More Information and Contact
Are you experiencing an accessibility issue? Or do you have a question or comment about accessibility? Please contact our Communications team using the “Ask a Question” button.
What can you expect from us?
- You will receive an acknowledgement of receipt within five working days.
- We will keep you informed about the progress and outcome of your request.
- Your request will be resolved within three weeks.
Complaints and Enforcement Procedure
If you are not satisfied with how we have handled your accessibility complaint, or if we have not responded within the applicable timeframe, you can contact the relevant internal enforcement authority via the details below.
Legal Department
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